Basic Learning Systems, Inc. Presents:

Professional Effectiveness Seminars

Since 1980, Basic Learning Systems, Inc. has presented Professional Effectiveness Seminars, providing professional, management, and organizational development services. Combining education, motivation and innovation, our programs have demonstrated proven success in such areas as:

creating new corporate visions of customer service at all levels
fostering the concept of quality improvement throughout the organization
upgrading employee communication skills and performance
providing a road map and tools for problem-solving and planning processes
establishing high performance teams committed to total quality
facilitating changes in overall management systems that directly impact the total organization
surviving organizational change
strengthening self-esteem
reducing job stress
improving management skills and employee morale
encouraging creativity and innovation in the workplace

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Competitive Edge Human Resource Development

Putting The Customer into Customization

While most development organizations pay lip service to program customization, far too often clients purchase little more then a standard product, adapted with token modifications. At our Professional Effectiveness Seminars, customization is at the core of everything we offer. Each of our programs is tailored to meet the management needs of every company we serve. With your organization's needs and goals in mind, your Professional Effectiveness Seminar will be structured as an individualized program for your staff, delivered with attention-retaining humor, candor and style. Our talented, dedicated, high level senior consultants have worked with senior management and employees at all levels in diversified industries, in both the public and private sectors. Adapting to your specialized needs, our seminars, workshops and training sessions can be conducted in time frames ranging from half-day to week-long programs. There is no "standard" seminar. Yours will be custom-designed to address the specific goals you wish to achieve in areas such as business writing, reading skills, team building, TQM, customer service, creative thinking, communication skills, telephone techniques, change management, or overall professional development. We can also provide your organization with in-depth consulting services, entertaining and impactful keynote speeches, as well as our highly effective "Train The Trainer" courses.

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Client-Centered Seminars & Courses That Work For You

Courses & Workbooks

Bull's Eye Business Writing
How to Improve Your Business Reading Skills
Communication / Interpersonal Skills

Professional Development

Listening, Speaking, and Writing Skills
Management Skills for Support Personnel
Surviving Change
Stress Management
Setting and Achieving Goals
How to Deal with Difficult People
Creating a Customer-Focused Professional Image
Advanced Reading and Memory Skills

Management and Executive Development

Manage Organizational Change
Improve Oral and Written Communication Skills
Provide Management Fundamentals:
Leadership
Motivation
Coaching And Counseling
Team Building
Conflict Resolution
Time Management
Creative Problem Solving

Organizational Development

Build High Performance Teams
Restructure Organizations
Institute a Service-Oriented Culture

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Experience, Expertise and Excellence

Basic Learning Systems takes pride in the long-term relationships and referrals we've cultivated through serving such diverse clients as:

Corporate: American Express; Arvida Company; Baxter World Trade Corporation; Greenberg, Traurig, Attorneys At Law; Certified Vacations; IBM; Motorola; Keane, Inc.; National Council on Compensation Insurance; Pratt & Whitney Aircraft Division; Ryder Truck Rental, Inc; Union Bank

Health Care Related: Hip Plan of Florida; Interim HealthCare; Sheridan Health Corp.; North Broward Hospital District, United Healthcare

Government / Not for Profit / Education: Internal Revenue Service; Broward Community College; Broward County Government; Florida Department of Lottery; Florida International University - Institute of Government; Florida State University; Metro-Dade Police Department; Miami-Dade Community College; Palm Beach Sheriff's Office

Associations: American Society for Training & Development; Association of Legal Administrators; Society for Human Resource Management; Professional Secretaries International; Florida Association of Educational Office Personnel; International Society for Performance Improvement; The Association of Junior League International.

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Speaker, Consultant, Trainer and Seminar Leader

Since 1980, when she founded Basic Learning Systems, Inc., a Certified Minority Business Enterprise, Gloria has facilitated many hundreds of training programs. She has designed and conducted programs on topics covering customer service, total quality management, supervisory skills, business and technical writing, managing change, interpersonal skills, team building, creative thinking, stress management, and professional secretary techniques. A consummate professional, Gloria blends enthusiasm, wit, and communication expertise into timely programs that motivate, inform, and entertain.

Gloria holds a B.A. degree in English and an M.A. degree in Education. She is a member of the National Speakers Association, Florida Speakers Association, International Society for Performance Improvement (President of Gold Coast Chapter), and The American Society for Training and Development (Past President, Ft. Lauderdale Chapter). She taught and designed a graduate course in Creativity and Innovation at Nova Southeastern University School of Business and Entrepreneurship. Gloria has also taught at Florida International Institute of Government and Broward Community College.

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Products available from Basic Learning Systems, Inc.

Order our books, CD-ROM and online courses today through our secure
online store.

Bull's Eye Business Writing - 10 Easy Guides for Getting to Your Writing Target
A self-paced workbook.

Effective Business Writing On Line -
An online course based on the Bull's Eye Business Writing workbook.

The Bull's Eye Business Writing workbook is also available from Amazon.com

Relax For A Healthier Mind And Body - Coping with stress is important to your professional and personal life! This tape will help you relax and enjoy life more.

How to Improve Your Business Reading Skills: Read with added confidence, speed, comprehension, and recall.
A self-paced workbook.

How to Improve Your Business Reading Skills: Read with added confidence, speed, comprehension, and recall.
Available on CD-ROM or online.

Communication / Interpersonal Skills online course. Learn how to communicate diplomatically and professionally.

Action-Based Accelerated Learning devices by Interel

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Basic Learning Systems, Inc.