Makes for Better Relationships at Work and at Home

Overheard conversation:

Jean: “Did I tell you about the time I met Woody Allen? It was in a club in New York and I just walked up to him with my autograph book in my hand and said…”

Liza: “Oh, do you collect autographs?! I used to have an autograph book when I was a kid. I think I still have it in a trunk somewhere. I must remember to dust it off some day.”

Jean: “Oh. That’s nice.”

Every day in offices, homes and restaurants around the world, conversations are being derailed by people like Liza who don’t know how to listen.

Even the most considerate people aren’t always good listeners. That’s because listening well isn’t an inherent ability; it’s learned (or not learned, as the case may be).

Gloria Pincu’s e-book and training kit Listening With Understanding will improve both personal and work-related listening habits, leading to fewer mistakes on the job, better customer relations and a more pleasant and efficient office environment.

Workbook Description

Through the Listening With Understanding e-book, you will learn:

The difference between hearing and listening
The signs and symptoms of a poor listener
How to develop your listening skills
How to block the mental noise that distracts you
How to control a long-winded speaker
How to ask questions that get better answers
How to prevent mistakes caused by miscommunication
Exercises to help you listen better.

Workbook Price: $25.00 (no tax except for Florida residents)

Bonus: There are no shipping and handling fees; this workbook will be sent to you by e-mail in .pdf format. (Free Adobe Acrobat Reader software is required.)

Attention Group Leaders: This workbook is also available in a training kit that includes:

License for 25 copies of the e-book
Instructor’s guide
Set of slides

Training kit price: $149.95

Fast, easy and secure online ordering - Visa, MasterCard, American Express and Discover/Novus cards accepted

Order our e-book Online Now! Go to our secure online order page and follow the easy steps

Fax/Phone Orders: To order by fax, simply use our shopping cart system and select the option to order offline instead of online. Then print the order form and fax it to us at the number on the printed order form. Or you can phone toll-free 1-888-204-3600 to place an order.

Order our Training kit Now! Go to our secure online order page and follow the easy steps.